Privacy Policy
Our Approach
The Sage Consortium collects only the information necessary to fulfil your order and communicate with you. We do not sell, rent, or trade your personal information to third parties. We do not run advertising. We do not track you across other websites.
This policy explains what we collect, why we collect it, and how it is handled.
Information We Collect
Information you provide directly. When you make a purchase or submit an enquiry, we may collect your name, email address, company or organisation name, and the content of your message. For physical orders, we collect a shipping address.
Payment information. We do not store your payment details. All transactions are processed by third-party payment providers (such as Etsy or Stripe) who handle payment data in accordance with their own privacy policies and applicable security standards.
Technical data. This website does not use tracking cookies, analytics scripts, or advertising pixels of any kind. Standard server logs may record your IP address and browser type solely for security and diagnostic purposes. These logs are not used to profile or identify you.
How We Use Your Information
We use the information you provide to fulfil your order, respond to your enquiry, and — where you have agreed — to send you relevant updates about our products. We do not use your information for any other purpose.
We will never send you unsolicited marketing communications. If you have agreed to receive updates and wish to stop, you may unsubscribe at any time by replying to any email we have sent you.
Third-Party Services
We use Google Fonts to display typography on this website. Google Fonts may log your IP address when fonts are requested from their servers. This is a standard behaviour of web fonts served from external CDNs. No other third-party services are embedded in this site.
If you purchase through Etsy, their privacy policy governs the handling of your data on their platform. We encourage you to review Etsy's Privacy Policy for full details.
Data Retention
We retain your personal information only as long as necessary to fulfil the purpose for which it was collected — typically the duration of our business relationship plus a reasonable period thereafter for legal or administrative purposes.
Enquiries submitted via the contact form are retained for correspondence purposes and deleted when no longer relevant.
Your Rights
Depending on your location, you may have the right to access, correct, or request deletion of your personal information. You may also have the right to object to certain uses of your data or to request that we restrict its processing.
To exercise any of these rights, please contact us. We will respond within a reasonable timeframe and at no charge.
Security
This website is served exclusively over HTTPS. We take reasonable precautions to protect information you share with us. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this policy from time to time. Any changes will be reflected by the updated effective date at the top of this page. We encourage you to review this page periodically.
Contact
For any privacy-related questions or requests, please write to us at nothing@thesageco.co. We take these matters seriously and will respond promptly — which is to say, more promptly than we respond to most things.